34 Florence Road, Sutton Coldfield
West Midlands B73 5NG
Tel: 0121 350 0243
Date of inspection visit: 17 and 18 December 2014
Date of publication: This is auto-
Overall rating for this service Good
Is the service safe? Good
Is the service effective? Requires improvement
Is the service caring? Good
Is the service responsive? Good
Is the service well-
The inspection took place on 17 and 18 December 2014 and was unannounced. At the last inspection in August 2013 we found that the provider was meeting the requirements of the Regulations we inspected.
Nightingales is a residential care home providing accommodation for up to 13 older people. At the time of our inspection 11 people were living there.
There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service
Registered providers, they are ‘registered persons’ Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act and asociated Regulations about how the service is run.
Everyone who lived at the home told us they felt safe. Relatives and staff spoken with all said they felt people were
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